Ordering

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Paypal, Visa and Mastercard. Payments are made via a secure server.

Need to pay another way? Shoot an email through to pbsmerch@pbsfm.org.au and we'll see if we can help.

MEMBER DISCOUNT 

To receive your 10% member discount you must be a current member of PBS 106.7fm and will need to create a member account using the same email address linked to your membership. 

Add the discount code MEM10PBS at checkout and your discount will be applied. Only current members are eligible and you must use the email linked to your PBS membership when creating your store account for the discount to be applied. 

If you have any problems or need to update your email address please contact us

RETURNS, REFUNDS & EXCHANGES

If your item is faulty, has arrived damaged, or there is an error with your order, please let us know by email or phone and we will arrange a replacement or refund. In this instance we will cover the cost of postage for both return & reposting.

Unworn clothing may be exchanged or returned for refund. In this instance the postage charge for both return and reposting will be at your cost.

All claims for exchange or return must be made within 10 days of receiving your order.

Please note the following exceptions to our return and exchange policy:

Sale items are final and cannot be returned or exchanged.
Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please contact us via phone (03)8415 1067 or email us pbsmerch@pbsfm.org.au